1. Legal information

The website H-O-P Interpreters is operated by:

• Company name: H-O-P Interpreters
• Legal form: SRL
• Address: Rue de la Loi 23, 1040 Brussels
• Contact email: contact@h-o-p.eu
• VAT identification number: BE 1023.823.023
• Publication Director: Peter Hancock
• Host: Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, United States of America

2. Purpose of the Site

The Site offers multilingual communication services, including in particular:

• Simultaneous interpreting
• Consecutive interpreting
• Contact addresses

The User is informed that the list of Services may change. The Company reserves the right to add, amend or withdraw Services.

The Company only analyses data voluntarily provided by the User (text, URLs, etc.). Extraction is occasional and temporary; the Company does not permanently retain editorial content, except where expressly required for temporary technical reasons.

3. Acceptance of the Terms of Use

By accessing this Site, the User acknowledges having read these Terms of Use and agrees to be bound by them. If the User does not agree with these terms, they must immediately stop using the Site.

4. Access to the Website and Services

Access to the Site is restricted to users with an Internet connection and a compatible device. The Company makes every effort to ensure access to the Site 24/7, but cannot be held liable for any temporary unavailability due to technical issues.

The Company undertakes to inform the User of any planned interruption by means of a message on the Site or by email, within a reasonable period of time before said interruption. By way of exception, the Site may be temporarily unavailable during corrective or upgrade maintenance operations necessary for its proper functioning. Maintenance operations will take place at the Company’s discretion, preferably during off-peak hours.

5. Use of the Site

• By accessing the Site, the User declares, warrants and undertakes to access and use the Site and the Services in good faith, in a reasonable manner, in compliance with these T&Cs, strictly for personal use and for non‑profit purposes;
• not use any devices or software other than those provided by the Company that are intended (i) to affect or attempt to affect the proper functioning of the Site and/or the Services, or (ii) to extract, alter or view, even in cache or temporarily, all or part of the Site;
• not access and/or use the Site and/or the Services for unlawful purposes and/or with the intention of damaging the reputation and image of the Company or, more generally, of infringing the rights, in particular intellectual property rights, of the Company and/or third parties;
• not to market, directly or indirectly, the Services and/or access to the Services and/or access to the Site;
• not reuse all or part of the Site and the Services, in particular for commercial and/or collective purposes;
• not to exploit the Services provided by the Company or the data to which they may have access for directly or indirectly commercial purposes;
• not reproduce or display all or part of the Site for private purposes beyond the legal exceptions provided for by the Belgian Code of Economic Law, or with a view to direct or indirect commercial use;
• not to alter any notice or element of the Services and/or the content of the Site.

Any use of the Site that breaches these Terms of Use or the applicable legal provisions may result in the suspension or prohibition of access to the Site, without prejudice to any legal action that may be taken.

The User is solely responsible for how they use the Site and the Services.

6. Use of email addresses

• Adress “work@h-o-p.eu“: the information the User sends to this address is used to assess whether their profile can be added to the Site’s database. By replying to this address, the User agrees that the Company may process their data in accordance with its privacy policy.
• Address “office@h-o-p.eu“: the information provided by the User to this address is used to respond to their requests for information or partnerships. By contacting this address, the User agrees that the Company may process their data in accordance with its privacy policy.

7. Intellectual property

The Website, its structure, code, algorithms, graphical interfaces, documentation and original content are protected by copyright and other intellectual property rights under the Belgian law of 19 April 2014 on copyright and related rights, as well as by the law of 31 August 1998 transposing the European Directive of 11 March 1996 on the legal protection of databases. The Company retains ownership of all its intellectual property rights.

The User is granted a non-exclusive, personal, non-transferable and non-sublicensable right to use the Site and the Services for the duration of these Terms of Use. This right of use is strictly limited to personal, non-commercial purposes.

The databases and datasets produced by the Company are protected in accordance with the aforementioned Law of 31 August 1998; any substantial extraction, whether direct or indirect, repeated or otherwise, is prohibited without the Company’s prior written consent.

The User retains the intellectual property rights to the data they submit to the Company. By submitting such data, the User grants the Company a non-exclusive, royalty-free licence strictly for the purposes necessary to provide the Services and, in anonymised and aggregated form, to improve the Site’s algorithms. The Company will not disclose the User’s individual data to third parties for commercial purposes.

8. Liability

H-O-P Interpreters makes every effort to provide a high-quality Site and to ensure the accuracy and updating of the information published, but cannot be held liable for any errors, omissions or interruptions of the service. Under no circumstances shall H-O-P Interpreters be held liable for any direct or indirect damage resulting from the use of, or inability to use, the Site.

The Company cannot be held liable to the User where the unavailability of the Site or the inaccessibility of the Services is caused by an event constituting force majeure within the meaning of Article 5.226 of the Belgian New Civil Code.

9. Personal data

H-O-P Interpreters collects and processes personal data in accordance with the applicable regulations (General Data Protection Regulation – GDPR). For more information, please consult our Privacy Policy.

10. Cookies

The Site uses cookies to enhance the user experience. In accordance with Article XII.13 of the Belgian Code of Economic Law and the recommendations of the Data Protection Authority, the User can manage their preferences via the dedicated interface (cookie banner) during their first visit, or later in their browser settings.

By accessing the Site, the User consents to the use of cookies in accordance with the Cookie Policy, available on the Site.

11. Amendments to the Terms of Use

H-O-P Interpreters reserves the right to amend these Terms and Conditions of Use at any time, without prior notice. Users are advised to check this page regularly to keep informed of any changes.

12. Applicable law and dispute resolution

These Terms and Conditions of Use are governed by Belgian law.

In accordance with Article XVI.3 of the Belgian Code of Economic Law, in the event of a dispute arising from the interpretation or performance of these Terms and Conditions of Use, the consumer User may, free of charge, refer the matter to the Belgian Consumer Mediation Service (Boulevard du Roi Albert II 8 bte 1, 1000 Brussels — www.mediationconsommateur.be), after first attempting to find an amicable solution directly with the Company.

The User may also use the European Commission’s Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr.

Using these out-of-court mechanisms is optional and does not deprive the User of their right to bring the matter before the competent courts.

In the event of a dispute, the parties shall endeavour to reach an amicable settlement. Failing this, any dispute shall be submitted to the courts of the judicial district of the Company’s registered office.

13. Partial invalidity

If any provision of these Terms of Use is declared null and void or unenforceable under a statutory provision or a court decision, the other provisions shall remain fully in force and effect.

14. Contact

For all questions, exercising of rights, claim or request for information, the User may contact the Company by email: contact@h-o-p.eu.